Documentation
Everything you need to create, customize, and integrate your AI agent.
🚀Getting started
🔌Embed & integration
⚡API Reference
API Reference
Complete Simple Agent REST API documentation — authentication, endpoints, webhooks, and rate limits.
Rate Limits
Request limits by plan, control headers, and strategies for handling 429s.
API Errors
Error codes, standard JSON format, and how to resolve the most common errors.
Webhooks
Receive real-time events — new conversation, lead captured, handoff requested — with HMAC verification.
🔒Privacy & Compliance
📡Channels
🧠Training
🔧Troubleshooting
Widget not loading
Step-by-step diagnosis for when the Simple Agent widget doesn't appear on your site.
Agent not responding correctly
Diagnosis for when the agent gives wrong, generic, or unfound responses even though the information is in your content.
Webhook failing
Diagnosis for when webhooks don't arrive, return errors, or the HMAC signature doesn't validate.