Comparativo honesto — Maio 2026
Simple Agent vs Chatbase
Cada feature comparada. Sem marketing. Dados reais.
| Feature | Simple Agent | Chatbase |
|---|---|---|
| Pricing model | Flat pricing planned; early access by invite | Credit-based (1–330 per response) |
| Widget bundle size | ~12KB gzip (Preact + Shadow DOM) | 818KB (React + iframe) |
| Faithfulness score visível | Inline por mensagem (FCS heurístico) | Não expõe ao cliente |
| Citation quality | Chunk-level URL + offset | Page-level only |
| White-label | Branding + subdomain; custom domain assisted | Partial: logo only |
| Answers while training | ||
| LGPD / compliance | LGPD-compliant · AES-256 · DPA disponível | US-only |
| Brazil billing | Blocked until final provider is live | |
| Onboarding time | 90-second guided setup | 10–20 minutes |
| Trustpilot | New — building | Reclamações recorrentes de billing |
| Overage billing | No surprise credits in early access | Credit multiplier — unpredictable |
| Confidence score visible | FCS dot in avatar | None |